Goodman Casino Review - Is This a Safe Australian Online Casino?
Goodman Casino is a brand from the Dama N.V. family. The company and its sites are licensed and regulated by Antillephone N.V. (license no. 8048/JAZ2020-013). The website itself has a laidback design. It is intuitive and easy to navigate. The main games lobby contains the following categories: pokies, live casino, table games and special. Under the “special” category, you’ll find bingo games, keno, scratch cards, mini games and BTC games.
The casino was set up in 2021, which arguably explains why their URL does not pop up immediately when you search for “Goodman Casino”. The platform is brand new and houses thousands of titles. The games come from a variety of providers. Some of them are Betsoft, Big Time Gaming, Booongo, Evolution Gaming, Evoplay, Habanero, NetEnt, Nolimit City, Playson, Pragmatic Play, Quickspin and Red Tiger. We tested out Goodman online casino properly and this was our experience.
$500 Bonus +200 Free Spins
Our Take On Goodman Casino After Depositing, Playing & Withdrawing
Verification Process Not ideal. A reupload of an objectively acceptable proof of address was needed. The site states players can provide phone bills, chat claimed otherwise and made us provide another document, prolonging the verification.
Withdrawal Speed Solid experience. Goodman took no more than 7h to process our withdrawal request. Payouts on the same day are always appreciated.
Games & Suppliers Goodman online casino has tons of pokies and a remarkable library of live casino games, table games and specials. There is a separate section for Bitcoin games and over 40 providers available.
Promotions & Bonuses Nice welcome package over the first three deposit bonuses with 40x wagering. Bonuses require codes, a minimum deposit of $30 and $1.5 maximum bet when wagering.
Summary Of Our Experience
Goodman casino provides a solid experience overall. We would like to have had a bit more clarity and concrete information when interacting with chat and reading the site’s terms and conditions. It wasn’t until we request something that we are explained why this particular thing is not acceptable. We wouldn’t claim that the casino does this to frustrate its players, but repeating verification and withdrawal requests multiple times is not something any player wants to do. Goodman casino is honest and will pay you out, but you have to leave no stone unturned to make this happen.
After signing up with Goodman Casino, the next step, of course, was to carry out a deposit. On the left side menu, we clicked on “Payments” to see which options are available. Over a dozen possibilities appeared, neatly listed, with minimum and maximum limits. Goodman Casino supports payments done with e-wallets and credit cards. Visa and MasterCard deposits do not work with Australia, though. However, if you look closely, they also accept Paysafecard (prepaid voucher) and MuchBetter (mobile wallet). Some of the remaining options include Neosurf, ecoPayz, Venus Point, MiFinity and Rapid Transfer.
Our deposit solution of choice was CoinsPaid. As soon as we clicked on the logo, the window showed a QR code and an address to copy. On the deposit page, you can express your willingness to receive bonuses or not. Just turn the “Use bonuses” slider on or off. Once we copied and pasted the address in our BTC wallet, we sent the money. The deposit was received within 9 minutes. Easily done.
Goodman Casino did not charge any fees for the payment, yet a small miner fee was included in the crypto transaction. Keep in mind that the minimum amount of replenishment per transaction is EUR 20 / USD 20 / AUD 30 / NZD 30 / BTC 0.0006 or the equivalent value in other cryptocurrencies.
All players have to verify their details before they can cash out. To upload the required documents, we opened the profile and clicked on the “Documents” tab. Mind that the file size should not exceed 2MB. Even though they claim that accepted file formats are pdf, gif, jpeg, jpg, bmp, png and tif, you can only upload jpg and png files. We uploaded proof of identity (photo of the passport and a selfie with the passport), proof of address and proof of payment.
Within 15 minutes, we received an email saying that our proof or address was not accepted. The casino claims to accept a utility bill, phone bill, or bank statement, in which the name and address are fully indicated. However, the support agent we chatted with afterwards explained they do not, in fact, accept phone or internet bills. So, we reuploaded a different document, a bank statement, which was quickly approved.
Within half an hour we received an email notification about the account being fully approved. Little did we know that not verifying our mobile telephone number would get us into trouble during our withdrawal attempt. Everything worked out in the end and we certainly learned a lesson to teach new Australian players landing at Goodman casino.
Following an enjoyable gaming session at Goodman Casino, we decided it was time to cash out our winnings. Well, truth be told, the winnings were modest, but still we wanted to test out the cashier and see how fast would the process be. Unfortunately, we went ahead of ourselves and once again requested a payout without having met the casino’s playthrough condition on our last deposit. We were kindly informed in an email that our withdrawal request was rejected due to not wagering the deposit sum 3 times before withdrawal.
We removed this restriction and tried again. Rejected! Now it was getting funny! This time, the reason was the fact that we did not verify the account phone number. This is something that differs from casino to casino and they won’t always specify whether this is obligatory or not. In fact, we were told in a previous chat with an agent that our account has been approved.
Luckily, verifying a phone number is easy. All we needed to do was cgo to the profile information page and open the verification panel, then click on “Verify”. A code was sent to the number and we just had to type it on the website and confirm. We opened the wallet and clicked on withdrawal but one more time. We selected out cashout method, the same one we deposited with. We entered the withdrawal amount and sent the request.
The payout was processed within 7 hours. We submitted the request around noon and at 7 pm the funds were credited to our crypto wallet. We can’t claim the withdrawing process was a hassle. It was more the fact that it was our first experience with Goodman Casino and weren’t sure how things worked. Some sites don’t require a phone number verification, but Goodman does, so you make sure you carry out one if you side with this particular Dama N.V. casino website in Australia.